Privacy Policy

Introduction  

Welcome to Megan and Tinks, the Nottingham Narrowboat Project Ltd.

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and boat booking system.  

Information We Collect 

Personal Information When you use our website and hotel booking system, we may collect the following personal information: - Name - Email address - Phone number - Postal address - Payment information (credit/debit card details) - Booking preferences and history.

Non-Personal Information We may also collect non-personal information such as: - Browser type and version - Operating system - IP address - Referring website - Pages you view and links you click on our website.

How We Use Your Information  We use your information for the following purposes: - To process and manage your bookings - To communicate with you regarding your bookings and inquiries - To personalize your experience on our website - To improve our services and website functionality - To comply with legal obligations and prevent fraud.  

Legal Basis for Processing We rely on the following legal bases for processing your personal data: - 

Contractual Necessity: To fulfil the contract of booking and providing boat trips

Consent:  When you have given us explicit consent to process your data. - 

Legitimate Interests: * For our legitimate business interests, such as improving our services and direct marketing.

Legal Obligation: To comply with legal and regulatory requirements.  

Sharing Your Information We may share your personal information with: - Third-party service providers (payment processors and booking management systems). Legal and regulatory authorities when required by law.  We ensure that these third parties are bound by appropriate confidentiality and data protection obligations.  

Data Security  We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include: - Secure server technology - Encryption of payment information - Regular security audits and updates  

Data Retention  We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. After this period, your data will be securely deleted or anonymized.  

Your Rights  You have the following rights regarding your personal data:

Access: To request access to your personal data and receive a copy of it. 

Rectification: To request correction of any inaccurate or incomplete data. 

Erasure: To request deletion of your personal data, subject to certain conditions.

Restriction: To request restriction of processing your personal data. - 

Portability: To request transfer of your personal data to another service provider. - 

Objection:To object to the processing of your personal data for direct marketing or based on legitimate interests. 

To exercise these rights, please contact us - enquiries@meganandtinks.com

Cookies  Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.  

Changes to This Privacy Policy  We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed of any updates.  

Contact Us  If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  Nottingham Narrowboat Project Ltd, Unit 2   Canalhouse Wharf, Canal Street, Nottingham NG1 7EH   Email: enquiries@meganandtinks.com  Phone: 0115 8370225

Last Updated: August 2024.